1. Home
  2. After-Sales Services

After-Sales Services Shahab Tousheh

The After-Sales Service Department of Shahab Tousheh Co., relying on the principles of customer orientation and complete customer satisfaction, provides a wide range of specialized services throughout the country.

Contact Information: +98 21 88835637–9 (Extension 120)

Warranty Includes

Compliance with the permissible humidity and temperature ranges for lamp operation as specified in the product manual.

Proper grounding (earth wire connection) and adherence to the approved input voltage range.
Proper grounding (earth wire connection) and adherence to the approved input voltage range.
Correct and secure wiring and cabling connections.

Warranty Voided in Cases of

Purchase through unauthorized sales channels.

Physical damage or mechanical impact.

Any tampering, modification, or alteration of the product.

Opening or disassembling the product under any circumstances.

Damage caused by lightning, power surges, two-phase voltage, or neutral line energization.

Improper installation or operation contrary to the user manual.

Warranty Policy

Committed to delivering high-quality products and ensuring continuous improvement and customer satisfaction, Shahab Tousheh Co. guarantees its products under valid warranty terms. All products are subject to precise installation and operation guidelines, and in accordance with these, repair or replacement services will be provided as needed.